Shipping policy
KeyCrafted Studio — Shipping Policy
Processing Time All items are 3D printed to order. Please allow 3–7 business days for production before your order ships. Custom color requests may require additional processing time. You'll receive a shipping confirmation email with tracking once your order is on its way.
Domestic Shipping (United States) We ship via USPS and UPS. Estimated delivery times after fulfillment:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (where available)
Shipping rates are calculated at checkout based on package weight and destination.
Free Shipping Free standard shipping is available on qualifying orders. Eligibility and thresholds are displayed at checkout.
Order Tracking A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking information to update after you receive your confirmation.
Damaged or Lost Shipments If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We'll make it right. For lost packages, reach out after the carrier's estimated delivery window has passed and we'll investigate with the carrier on your behalf.
International Shipping We currently ship domestically within the United States. International shipping is not available at this time but is coming soon.